DSW Designer Shoe Warehouse is a renowned brand that offers a wide range of designer shoes for men, women, and children. With a mission to provide fashionable and affordable footwear options, DSW has become a go-to destination for shoe lovers. The brand prides itself on offering a vast selection of brands, styles, and sizes to cater to the diverse needs of customers. From trendy boots to comfortable sneakers, DSW has it all. With over 60 stores and counting, DSW continues to expand its reach and deliver exceptional customer service. With a commitment to quality and style, DSW Designer Shoe Warehouse has established itself as a trusted name in the shoe industry.
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Reviews
Horrible customer service- We are a DSW VIP member. We liked a running shoe at this store which had only one pair in the color we wanted. This pair was soiled both at the back and the sides. The customer rep at the cashier was point blank rude and refused to acknowledge and said some damage is expected by default so we decided to take our business due to the subpar customer experience.
I had a fantastic experience at DSW Designer Shoes! The staff was incredibly friendly and helpful, making our shopping trip enjoyable. We ended up purchasing two pairs of shoes, and we're delighted with our choices. The excellent service definitely made a positive impression on us.
I love DSW. They’ve got a great selection of shoes and you can try them on at your leisure instead of having a sales person come back-and-forth back-and-forth to put your shoes on for you. If they don’t have what you want in your size, you can order online and then if they don’t fit, return them to the store with no shipping fee. They also have a frequent buyers club and get great discounts. I love it!
Zero customer service, they only put out one shoe so they need go to the back to get the other half, Which I 100% understand. They kept telling me they didn’t have my size, and refused to check the back, even though they would have gone to the back to get the other half of the boot I was going to buy if they didn’t have the size of the one I actually wanted that was not in the sales floor. The boot I was looking for is available online for in store pick up right away at that store. I should of became a Karen and made her day as bad as she made mine by leaving without my boots I wanted. Lost a customer for life.
Great selection of shoes for men, women and kids. Very clean inside and has enough stools in each row to try shoes on. The only drawback was a limited parking space.
I drove 30 miles to this location because the website said they had some rain boots my daughter needed the next day and when got there I looked all over the store and they told me the "probably" didn't have them.
I always find what I need super fast and at good price. Alyssa even caught there were discounts that had not been applied. The transaction was super smooth and it made my day to get to splurge without breaking the bank.
Wow this store has changed & not for the better. This place use to have a nice shoe selection but since they moved a few door down from old location next to Old Navy the selection was horrible. I could not find a single attractive pair of shoes. I kind of felt like I was at a not even slightly fashionable (old) ladies shoe store.